Training services are usually developed in conjunction with the technical manual. The workbooks include the technical information that is found in the manual, but present it in a manner suitable for training. Typical training deliverables may include the following:

• Course Outline and Training Plan
• Instructor's Guide
• Student Workbooks
• Pocket Guides
• Job Aids
• Certificates of Completion

Training programs are developed according to the required automotive specifications and address the desired audience. Typically, courses are developed for operators and the electrical and mechanical skilled trades. Training presentations are approximately 50/50 classroom/hands-on and usually occur at the end-user's plant. The final presentation may be provided as one of the following:

• Total Population Training (TPT)
• Train-The-Trainer (T3)
• Computer-Based Training (CBT).